Standards
Lead quality standard
Every HyrePest inquiry follows eight rules. The homeowner agrees before any introduction. One inquiry goes to one company. We never resell, syndicate or buy leads, and the phone number is optional. Matching is not live yet, so this is the standard we will run on from the first introduction.
Who this is for. Homeowners checking what happens to their details, and pest control companies deciding whether an introduction from us is worth having. Publishing the rules is what holds us to them.
What are the eight rules?
- Consent before any introduction. No pest control company gets a homeowner’s details until that homeowner agrees to that specific introduction. It is a conversation that happens first, not a checkbox at the bottom of a form.
- One inquiry, one company. We do not run an auction or send the same inquiry to several buyers. A homeowner who asked one question should not get five calls.
- No resale, no syndication, no bought leads. Every inquiry starts here, from someone who read a page. We do not buy inquiries, sell lists or share sign-ups with third parties.
- The phone number stays optional. The form sends without one, and agreeing to calls is never a condition of using the site.
- We ask how people found us. An optional question on every inquiry. Without it, nobody can say which channel produced which result.
- We qualify before we introduce. We find out what the problem is, where the property is and whether it is pest control work at all. If the honest answer is wildlife, a plumber or a structural engineer, we say so and make no introduction.
- Both sides can report a problem. A homeowner can tell us an introduction was wrong. A company can tell us an inquiry was out of area, a duplicate or only researching. Both count as our mistake, and we record both.
- Deletion on request. Ask and it is deleted. No argument and no waiting period.
What makes an inquiry qualified?
We establish six things before any introduction.
- What the homeowner has seen. An introduction for “bugs” wastes a technician’s visit and the homeowner’s afternoon.
- Where the property is. A company outside its service area is a wasted call for both sides.
- Whether it is pest control work. Wildlife, structural damage and plumbing can all arrive here, and none of them is this trade.
- Whether they are researching or ready. Someone eight weeks from a decision is fine to talk to. The company should know which kind it is getting.
- Working contact details. An inquiry nobody can reach is a record, not a lead.
- Consent to this introduction. Everything else on this page depends on it.
What will we not do to get more inquiries?
- Gate the content. Nothing sits behind the form. Every calculator, guide and service page works without your details.
- Invent urgency. No countdowns, fake scarcity or made-up seasonal deadlines. A pest problem is stressful enough.
- Require a phone number. See rule four.
- Suggest a network we do not have. Matching is still being built, and the site says so on the home page, on how it works and on the form itself.
- Dress up an introduction. We never call a company “trusted” or “vetted”. See how we vet.
- Count a form as a success. What matters is whether the homeowner got a useful answer. Often that answer is that they do not need to hire anyone.
Where does this stand today?
Part of this waits on live matching. Matching is not live, and no pest control companies are signed up yet. So the company side of rule seven cannot be used yet, and nor can any tracking of what an introduction was worth.
We publish them now because writing them afterwards is how standards get bent around whatever was convenient.
What if you run a pest control company?
The business side is on the page for pest control companies. We will not sell exclusivity we cannot deliver or quote a volume we have not produced. How pest control leads work covers the steps. Email hello@hyrepest.com.
Homeowners can read what we store and for how long in the privacy policy.